Elise G.

via Google reviews May 2026

“This is what Amazon can’t do for you - give you solid, educated advice about your feet and footwear. As an MD, I know how important it is to take care of your body, especially your feet. I have often recommended this shoe store to patients that have foot, ankle, knee, low back pain, nd even neck pain to get the right type of shoe. Mal-alignment usually starts at the feet. They know what they are doing! This shop has no comparison.” Elise G. Google Reviews


Alicia M

via Yelp reviews January 2026

“I appreciate the one-on-one service with the staff. It never feels rushed, no matter how many people are in the store. And the team is so friendly! In a world where extended-sizing in-store is rare, it’s awesome that they carry a significant selection of wide-width running shoes across all the popular brands. Definitely have a customer for life!” Alicia M Yelp Reviews


thebluecastle & MsPrytania

via Reddit users 2020

“Only had great experiences there. My plantar fasciitis got much better after I started going there. They'll ask you to walk/run around to get a sense of how you place your feet.” thebluecastle Reddit User

“Had a great experience. They custom ordered a size for me and had a wide selection. Staff was knowledgeable, I’d even describe them as footwear scholars.” MsPrytania Reddit Uer


Kimberly J.

via Yelp 2025

“Don’t be fooled by the name. It’s not just a store for athletic shoes. In fact, “run” shoes only cover one wall. They carry every brand that I love to wear from the office to the dinner, fully equipped with orthotics, cork soles and arch supports that my tired heel spurs and bunions from too many years of poor fitting stilettos crave. Birkenstocks, Dansko, Taos, Clark’s, Ecco, Sam Hubbard - all in one place. Staff is attentive and they definitely know the shoes well. Fantastic shoe store for people who crave both comfort and style. Kimberly J. via Yelp Reviews


Jerrell S.

via Yelp reviews 2023

“I love this place! Very knowledgeable and attentive staff. I always leave with the proper fit and comfort needed to become active again.” Jerrell S. Yelp reviews

Patrick415

via Yelp reviews

“Great selection and personalized service. We’ve been coming here for years. When my teenager was told by his pediatrician that he had flat feet and would benefit from additional support, we brought him to On The Run. He was given an assessment and recommended orthotic inserts. He’s been amazed with how much better his feet feel. Every time we visit, we walk away impressed with the professionalism and dedication of the staff.” Patrick415 Yelp reviews


J W.

via Yelp Reviews

“So Sad to learn of the passing of Mark, the owner and founder of On the Run. He was a trailblazer. He observed a problem that so many people were dealing with painful feet that were due to ill-fitting shoes and went about fixing it. He made it his specialty to help customers get out of shoes that were causing unhealthy movement problems. Mark was known for his commitment around the Bay Area and even among physicians treating people with foot problems. In fact, I was referred to Mark’s On The Run by a doctor who spotted my broken metatarsal was due to not having enough support in my shoes. When I followed up and made my first visit, Mark waited on me and had me walk around the store in several different shoes until we both found the one that “worked.” In all my subsequent visits to buy shoes at On The Run, Mark would always say hello and show that winning smile to say the one fitting my new shoes was one of his personal reps to make sure I got the right fitting shoe. I read that piece in the SF Chronicle about his passing and it was a rightful tribute to him and his life story and how On The Run became the famous shoe store that it is.” J W. Yelp reviews